With an extension to be able to display in-app notifications in browsers now, you can reach your users of the CRM solution Dynamics 365 even better. Of course, sending to mobile devices is still executable.
To create these notifications, the following options are available:
As soon as the in-app notifications have been activated, a new icon appears in the menu bar:
In our example below, a notification is automatically sent to the appointment owner as soon as a new appointment is created:
The appointment owner receives the notification directly and is made aware of it by a "1" on the notification icon:
The notification can then be viewed again by clicking on the icon:
Power Automate can also be used to create a flow that automatically takes notifications into account when creating a new appointment:
For more new features, watch the recording of our Release Wave 2 webcast on our YouTube channel: