Glossary - IT terms at a glance

Explanation of various terms from the field of IT


Multichannel means that a company offers its customers several sales and communication channels. A mail order company that is active in the multichannel business could use channels such as the classic catalogue, the online shop and the chain store. The individual channels are not linked to each other, but are organized independently.

Learn more about the differences to the Omnichannel.


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